Account & Data Deletion

Delete Your Account & Data

How to delete your Serenity AI account or your data.

How to Delete Your Account

You can delete your account directly from the Serenity AI app by following these steps:

  1. Open the Serenity AI app on your device.
  2. Go to Settings (or Profile).
  3. Tap "Delete Account".
  4. Confirm the deletion when prompted.

This action is permanent. Once confirmed, your account and all associated data will be permanently deleted. This cannot be undone.

When you delete your account, the following data will be permanently removed:

  • Your profile and account information
  • All conversation history
  • All audio recordings from voice sessions
  • Progress data, mood check-ins, and exercise history
  • Preferences and AI memories

Account deletion is processed within 30 days of your request. During this period, your account will be deactivated and inaccessible.

How to Delete Your Data Without Deleting Your Account

If you want to clear your conversation history without deleting your entire account, you can do so from the app:

  1. Open the Serenity AI app and go to Settings.
  2. Select "Clear Conversation History" (or "Delete Chat History").
  3. Confirm the deletion.

Data that will be deleted:

  • All conversation and chat history
  • Audio recordings from voice sessions

Data that will be kept:

  • Your profile and email address
  • Account settings and preferences
  • Subscription information

Contact Us

If you are unable to delete your account through the app, or if you would like to request account or data deletion by email, please contact us at:

support@serenityai.app

Serenity AI — Your AI Mental Wellness Companion